Services true or false
1. Modern banks are known for providing financial advice to help customers manage their investments.
Correct! Wrong!
2. Online banking has increased the convenience with which customers can manage their accounts.
Correct! Wrong!
3. Despite digital advances, post offices no longer play a significant role in communication.
Correct! Wrong!
4. Libraries contribute to community development by offering cultural engagement activities.
Correct! Wrong!
5. The majority of shopping is now done online because it provides more options than local stores.
Correct! Wrong!
6. Technological advancements have led to more efficient and user-friendly services.
Correct! Wrong!
7. Rural areas have fully embraced digital capabilities for access to services.
Correct! Wrong!
8. Delivery services are often unreliable and lack effective tracking features.
Correct! Wrong!
9. Customer service is crucial in building and maintaining a company's reputation.
Correct! Wrong!
10. Customer service training is not a priority for most businesses and institutions.
Correct! Wrong!