Services questions
1. What role do banks play in managing finances?
They offer services like savings accounts and loans.
2. How has online banking changed customer access to accounts?
Customers can perform transactions from home.
3. Why are post offices still important despite digital communication?
They provide reliable mail and parcel services.
4. What resources do libraries offer individuals?
Access to information, literature, and educational programs.
5. What impact has online shopping had on consumers' shopping experience?
It offers the convenience of home delivery services.
6. What challenge remains in improving access to public and private services?
Ensuring inclusive access to underserved or rural populations.
7. How have delivery services responded to the rise of e-commerce?
They offer tracking features for customers.
8. How does excellent customer service impact businesses?
Enhancing its reputation.
9. How do businesses ensure effective handling of inquiries and issues?
By investing in training personnel.
10. What is the role of customer service in modern services?
It influences consumer satisfaction.